"Healthcare providers are transforming their organizations to deliver an exceptional patient experience. When 85% of phone calls fail in a healthcare environment, it makes it difficult to schedule appointments, coordinate care, and help speed patient recovery. Innovative healthcare providers today, are using cloud communications to transform the patient experience.
Join industry analyst and thought leader, Zeus Karavalla of ZK Research, as he reveals ZK Research’s brand new paper on cloud communications in healthcare. Also joining is Lance Mehaffey, Healthcare Industry Principal at RingCentral, for an expert view on how cloud communications are improving patient experience, maximizing staff utilization, and reducing care coordination."