New LinkedIn Groups rolling out!

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The time is here - I am excited to share that we have begun rolling out the new version of...

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Posted by Sophie Bonnet (Discussions: 1, Comments: 5)
Replied on September 4, 2018 12:00 am
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We hope to continue to keep the conversations with you healthy and constructive so that we can effectively work with you and build tools that help you foster active and vibrant groups. Thank you for your understanding and dedication!
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Posted by Sophie Bonnet (Discussions: 1, Comments: 5)
Replied on September 3, 2018 8:00 pm
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Has LinkedIn finally come to its senses? Yesterday, all my groups were an absolute mess. This morning, they're back the way they were.
Should I trust they'll stay fixed? Or is this just a possibly hours-long window for me to save whatever I can of the valuable content stored here over the last 8 years and take it somewhere more stable?
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Posted by David Staudacher (Discussions: 1, Comments: 4)
Replied on September 4, 2018 8:00 pm
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According to this Tech Crunch article:
techcrunch.com/2018/08/15/linkedin-groups-relaunch
... the Product Manager for groups is one "Mitali Pattnaik":
linkedin.com/in/mitalip
... maybe she's the one we should be talking to?
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Posted by David Staudacher (Discussions: 1, Comments: 4)
Replied on September 4, 2018 8:00 pm
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Posted by Samantha Bailey (Discussions: 1, Comments: 6)
Replied on September 4, 2018 8:00 pm
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David, Samantha, PHIL, Sophie, There is an established software rule, more like a commandment chiseled in stone, that the software team that created the problem absolutely cannot be the team used to solve the problem.

If LI rolled out a new build so buggy it was quickly pulled, then LI needs to look at their development process.
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Posted by Bill Giovino (Discussions: 1, Comments: 1)
Replied on September 4, 2018 8:00 pm
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David, all group content will migrate to the new Groups by the end of this month. No data will be lost. Mitali and the Groups team is aware of your feedback which I regularly share with them. Thanks for sharing her intro, Samantha.
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Posted by Sophie Bonnet (Discussions: 1, Comments: 5)
Replied on September 4, 2018 8:00 pm
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Sophie, "No data will be lost". Not if goes like it did yesterday! When I looked at my groups under the new "Groups Experience":
(1) EVERY ONE of my "Start Here..." Featured Discussions had disappeared.
(2) My discussions were no longer searchable by discussion title keyword.
(3) Dozens of the embedded links I use for linking to internal and external content (which worked fine before this roll out) no longer worked because they were mangled! In some cases you could tell what they once were, amongst gibberish which apparently came from a Unix directory list.
I'll be happy to work with LinkedIn Support to help get this roll-out right, as long as I can deal with a *real* tech person, not some intern reading a script somewhere that says "Try Clearing Your Cache". But I doubt I'll be asked. My best hope while things still work is probably to salvage what I can and get the heck off LinkedIn before I lose everything I've work so hard putting together the last 8 years.
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Posted by David Staudacher (Discussions: 1, Comments: 4)
Replied on September 4, 2018 8:00 pm
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We lost a lot of posts during the botched rollout yesterday. In our group we put promotions in the Jobs tab (since LI removed the Promotions tab years ago), and suddenly everything was merged up. It was a few hours of absolute chaos in my group (180K members). I warned people that we'd be seeing some glitchy behavior, though, but I am really dreading this next rollout attempt.

Still not sure I understand the desire to INCREASE spam in the groups, and cripple spam filtering. LinkedIn will lose users if the company intentionally makes it a spam or troll platform, since real users (with real profiles) will just quit entirely.
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Posted by Christopher Paris (Discussions: 1, Comments: 1)
Replied on September 4, 2018 8:00 pm
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You're welcome to book a 1:1 call with our team, David. We'd love to hear your feedback about the new Groups experience. https://calendly.com/sbonnet/groups-call.
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Posted by Sophie Bonnet (Discussions: 1, Comments: 5)
Replied on September 5, 2018 8:00 pm
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Christopher, this rebuild is an opportunity to improve features we heard could benefit from an update. The Job tab is one of them. We hear that filtering content is important to keep content relevancy high. We welcome your suggestions. Thank you for sharing your feedback with us.
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Posted by Sophie Bonnet (Discussions: 1, Comments: 5)
Replied on September 5, 2018 8:00 pm
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I'm not following. You said you intend to "improve features" and "the Jobs tab is one of them," but the rollout the other day ELIMINATED the Jobs tab. Eliminated all the tabs, in fact.

So, "improvement = eliminate?" Maybe for Daleks...
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Posted by Christopher Paris (Discussions: 1, Comments: 1)
Replied on September 5, 2018 8:00 pm
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When each of us is only one of 200m+ members, one person's improvement can easily be another person's loss. It will be interesting to see where this lands - especially given that there are only 125 members in LIGOMM - so, there are potentially a wide range of conflicting views and preferences out there, of which we have little or no visibility!!
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Posted by Peter Murchland (Discussions: 14, Comments: 111)
Replied on September 5, 2018 8:00 pm
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FYI:
There were about 2.3m listed LI groups during the currency of GMC, in Sept 2015.

Introducing The Moderator’s Field Guide for LinkedIn Groups
June 2, 2015
Joveth Gonzalez

"The LinkedIn Groups platform has been an important aspect of LinkedIn’s growth over the past ten years, and with over two million groups..."

https://www.linkedin.com/pulse/introducing-moderators-field-guide-linkedin-groups-joveth-gonzalez/

At its peak, GMC had roughly 7,500 members (including 100+ Silent Observer Mode LI personnel).

Most if not all MMs' groups are already represented in OMM groups by their Os.

The oldest/largest OMM-run OMM group (LIGMF) now has 512 OMMs.
LIGE currently has 350 OMMs.
NLGMC has 162 OMMs.
There are 125 OMMs in LIGOMM.

The total number of OMMs in all 4 main OMM groups now in Sept 2018 is: 1,149.

Perhaps it's time for us to begin to recalibrate/adjust our own perceptions of exactly how many actively managed groups there are still active on LI?

https://imgur.com/a/8utcb
...
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Posted by Samantha Bailey (Discussions: 1, Comments: 6)
Replied on September 5, 2018 8:00 pm
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Bailey bridged it perfectly again :-) Sam superb work and snap description of past and present.
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Posted by Andrew Travers (Discussions: 1, Comments: 3)
Replied on September 5, 2018 8:00 pm
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David I was with a +50yr old ( ageism applies in Switzerland) job seeker - helping him to navigate his way with Linkedin. He went to show me his achievement at engaging and sharing messages EXCEPT his horror was in front of me to see the last message sent last night was NOT THERE . Why upset? It had taken 3 months to get this person as a connection and he cannot remember what he wrote in response to a report response and edit discussion. His hope was this manager would be a future referral point for a new job.

Please never tell me the reversal makes it all "just come back"

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Posted by Andrew Travers (Discussions: 1, Comments: 3)
Replied on September 5, 2018 8:00 pm
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Sophie Bonnet Is this rollout impacting different groups over a period of time? Or is the rollout by individual where they will see group activity differently? I am not seeing anything different in any of the groups I engage in and was wondering how the gradual rollout would be seen. People seeing different groups differently? Or different people seeing the same group differently? Or is the functionality being rolled out gradually and everyone and all groups will experience the functional changes at the same time? I have seen some reports of differences that I have not experienced.
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Posted by Dr. Ross Wirth (Discussions: 0, Comments: 3)
Replied on September 5, 2018 8:00 pm
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Samantha Bailey There was a second group that LI created that had about 18,000 OMMs in it as I recall.

It is interesting to speculate on:
a) the number of active groups
b) the number of active OMs

LI has visibility of this, of course, but I suspect that they view this to be commercially sensitive information because it impacts on their ability to generate marketing revenue.

Of course, if LI wants to foster respectful conversations and trusted communities, then they are going to have to start doing that themselves. So, I look forward to the day when real information about the active use of their platform is readily available to us as members and OMs, so that we can stop the guessing games and better manage our own expectations through having a more realistic sense of the "system" of which we are part.
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Posted by Peter Murchland (Discussions: 14, Comments: 111)
Replied on September 5, 2018 8:00 pm
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Please note that there is cross-membership of the four OMM groups, so there are actually less than 1,149 OMs across these four groups. That "might" make for an even greater recalibration - although, I suspect there are a number of OMs who just "get on with life" and don't bother to participate in these groups.
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Posted by Peter Murchland (Discussions: 14, Comments: 111)
Replied on September 5, 2018 8:00 pm
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Andrew - is the disappearing response in Old Groups or New Groups? If the former, then this is a well documented problem that LI claim will be resolved with New Groups.

There have been several "work arounds". One is to add another post, which sometimes make the invisible post magically reappear. Someone else suggested clearing cache - but that seems like too much trouble - I am hoping New Groups resolves the problem - another reason that I am not engaging members in Groups activity until the release is fully transitioned and known bugs are identified (so to speak).
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Posted by Peter Murchland (Discussions: 14, Comments: 111)
Replied on September 5, 2018 8:00 pm
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Samantha - do you have any insight as to the rollout approach for New Groups? Is it like the UI changes which occurred in 2015, which were data centre by data centre, and browser by browser, and language by language? (Not necessarily in that sequence) If so, I am assuming that we can expect New Groups to appear in North America first and in Australia several weeks later.

Dr. Ross Wirth - this is just me guessing at a different rollout strategy based on past experience, in case you don't get an answer from Sophie.
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Posted by Peter Murchland (Discussions: 14, Comments: 111)
Replied on September 5, 2018 8:00 pm
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Andrew - btw, I just had a disappearing post problem in one of my groups, and found that it was visible on my phone app even though it was not visible on my desktop. You might want to check that out with your 50+ year old job seeker.

(But then, perhaps you are two steps ahead of me and this is occurring in New Groups on a phone app!!)
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Posted by Peter Murchland (Discussions: 14, Comments: 111)
Replied on September 5, 2018 8:00 pm
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Sophie, Are any groups on the new format? I've been reading that the new format was rolled out, then quickly recalled. I just created a new group, and it's not in the new format. Is there a status?

I'm also seeing few advertisements, only a block of two three on the right-side nav bar.
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Posted by Bill Giovino (Discussions: 1, Comments: 1)
Replied on September 5, 2018 8:00 pm
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Christopher, this Groups rebuild literally means that we are rebuilding Groups from scratch to the current LI platform. This is an opportunity to build better features to help you build engaged communities thanks to your feedback. This process takes time and we are actively working on migrating each group (content, members, and admins) to the new foundation of Groups. One everyone is onboarded, we will be able to focus 100% of our time in this new Groups and continue to grow the product by giving you better tools. We understand that you want to see a final product that works best for your group and we are exploring the best ways to build these tools thanks to your feedback. This is an ongoing process and there will be more updates soon.
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Posted by Sophie Bonnet (Discussions: 1, Comments: 5)
Replied on September 5, 2018 8:00 pm
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Andrew, did this person post in a group?
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Posted by Sophie Bonnet (Discussions: 1, Comments: 5)
Replied on September 5, 2018 8:00 pm
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Dr. Ross and Bill, the new Groups is gradually being rolled out. We have no other update at the moment.
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Posted by Sophie Bonnet (Discussions: 1, Comments: 5)
Replied on September 5, 2018 8:00 pm
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Peter few have the phone app here in Switzerland, once something does not work few adopt it and word went round it was insecure. He was on a laptop, will revert back to him to check. Thanks for the heads up on mobile/PC. It was not a group of mine he was working through.

Sophie - yes, I re-aligned him off the group and to go direct via e-mail. That way records are retained.
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Posted by Andrew Travers (Discussions: 1, Comments: 3)
Replied on September 6, 2018 8:00 pm
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Andrew I am not so much advocating the use of the phone app (although I think this is an issue that we are going to need to understand and deal with) - but simply to indicate that if a post can be seen on the phone app - at least, it shows that the post has not been lost or deleted - it is a deficiency in the desktop / laptop software (which hopefully will be resolved with the New Groups release).
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Posted by Peter Murchland (Discussions: 14, Comments: 111)
Replied on September 6, 2018 8:00 pm
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Peter I know your not advocating, I told him once he had an e-email address of any contact to use that and get off Linkedin.

Platform instability is their problem. I appreciate the help.
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Posted by Andrew Travers (Discussions: 1, Comments: 3)
Replied on September 6, 2018 8:00 pm
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If I understand it, the lack of spam controls, tabs, etc. is a temporary situation, and won't reflect the final product. It would just be clearer if someone said that out loud, that's my only point. Presenting a simple bullet list of features we can expect would stop the rampant speculation and fear mongering that's going on. I am willing two wait out the changes and go through the speed bumps, but want to be informed.
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Posted by Christopher Paris (Discussions: 1, Comments: 1)
Replied on September 6, 2018 8:00 pm
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Peter, GSWG (Getting Started With Groups) was designed to set a new course for groups in a post-Oct 14th redesign environment. In an overlap with the currency of GMC (primarily designed as an environment in which experienced OMMs would air insights into group management for the benefit of newer OMMs while Silent Observer LI personnel looked on to better understand the dynamics/significance/substance of groups as a value-additive service), LI invited group members to create new groups and join GSWG to learn lessons LI had gleaned in GMC. At peak, GSWG had almost 20,000 members. Due to a miscalculation on LI's part, it was mostly spammers and self-promoters who answered LI's call to join GSWG. Within a matter of weeks, the moderation workload had exceeded the bandwidth of GSWG's LI Admins, turning GSWG into an unmoderated spam fest. LI gave up on GMC and GSWG simultaneously on March 30, 2016. OMMs were to hear no more from LI, on groups, until LI updated its guidelines on April 17, 2017.
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Posted by Samantha Bailey (Discussions: 1, Comments: 6)
Replied on September 6, 2018 8:00 pm
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Peter, Dr. Ross Wirth, there's a simple test. Envision a new groups substrate affixed to the main LI . com platform pulling in groups data, group-by-group. If this is the method LI is employing, then navigating from group to group should produce variant results (some groups migrated, others not). The occasional dropping out of New Groups experienced by some should probably not be interpreted as a 'reversal of integration'. It's more likely to be that groups are currently duplicated on two distinct server platforms. Old Groups (the last remnant of services on 2012-2016 infrastructure) and New Groups (on the infrastructure introduced in 2016/2017). Glitches will be discovered (in stability engineering terms) upon integration that are best attended to in lower traffic scenarios. Please note that independent analytics indicate an 11% rise in desktop/mobile web user traffic/engagement in Aug/Sept, almost certainly due to heightened expectations and increased OMM and group member activity.
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Posted by Samantha Bailey (Discussions: 1, Comments: 6)
Replied on September 6, 2018 8:00 pm
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