Clinical Supply Chain Application Implementation for a Global Biopharmaceutical Company

A global biopharmaceutical company was using two legacy applications and unreliable Excel-based tracking tools to manage an extremely complex clinical supply chain supporting hundreds of global clinical trials conducted annually. To more effectively control costs, the company decided to implement a new clinical supply chain application to support better planning and management of production, supply, and demand for all clinical products.
Given the differences in maturity between the two legacy systems, significant business process variations across sites, and widespread use of paper-based tracking, the harmonization effort was broad and demanded ongoing collaboration across Quality, Clinical Supply Chain, Pharmaceutical Sciences, and IT teams. Because of Kalleid’s expertise in facilitating organizational change management and a track record of success with similar projects, the customer chose Kalleid to run Communications, Training, and business SOP workstreams for sites in both the United States and Japan.
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