LIMS Selection for a Public Health Laboratory

A major state public health laboratory, operating 20 specialized departments across two sites, was held back by a legacy LIMS that wasn’t meeting its needs. Although the laboratory’s scientific capabilities, ranging from Newborn Screening to Bacteriology and Sequencing, were rapidly evolving, the informatics platform remained static. These factors created functional gaps and increased user frustration, ultimately threatening the efficiency of its critical public health mission.

The client recognized that its current system and processes were not optimal. A transition was needed that would be strategically sound and entirely objective. The client was also building a new lab facility and keeping the existing facility. Therefore, they needed a solution that could support their unique dual-layer requirements: the common needs shared across all teams and the highly specific workflows unique to each lab.

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