Centers for Disease Control and Prevention (CDC) to Implement Pilgrim Software’s Quality and Compliance Management Solutions
TAMPA, Fla.–(BUSINESS WIRE)–Pilgrim Software, Inc., a world-leading provider of Enterprise Compliance and Quality Management software solutions, today announced the Centers for Disease Control and Prevention (CDC) will implement Pilgrim’s automated platform for document control, complaints and corrective and preventive action (CAPA) systems management throughout the Laboratory Response Network (LRN) under the Division of Bioterrorism Preparedness & Response.
Pilgrim Software was selected as the provider of the LRN’s document management, complaints and CAPA management software following a thorough six-month evaluation that included a detailed proof-of-concept of the various reputable providers of enterprise quality and compliance management solutions.
Pilgrim’s SmartCAPA™ solution is a web-based, closed-loop system that allows users to initiate an investigation, quickly resolve an issue and prevent recurrence. SmartCAPA will be integrated with the CDC’s internal LRN Website where complaints and product deviations are currently recorded. The complaints captured on the LRN Website will funnel into the SmartCAPA solution where they will automatically be routed through a closed-loop Investigation and CAPA process for rapid follow-up and resolution.
The SmartDoc™ Solution helps organizations cost-effectively create, manage and share critical documents and best practices. SmartDoc will automate the review, approval and change management of controlled documents used throughout the LRN, and all current documents will be made available through the LRN Website.
“In selecting Pilgrim’s SmartSolve system, the LRN will elevate the harmonization and streamlining of processes that increase efficiency and enable quicker response to internal and external needs and expectations,” said Prashanth Rajendran, Pilgrim’s Chief Operating Officer. “With the efficiencies it gains, the LRN will further solidify its reputation as a responsive division of the CDC.”
About the Centers for Disease Control and Prevention (CDC)
The Centers for Disease Control and Prevention (CDC), a part of the U.S. Department of Health and Human Services, is the primary Federal agency for conducting and supporting public health activities in the United States. CDC’s focus is not only on scientific excellence but also on the essential spirit that is CDC – to protect the health of all people. CDC keeps humanity at the forefront of its mission to ensure health protection through promotion, prevention and preparedness. Composed of the Office of the Director, the National Institute for Occupational Safety and Health and six Coordinating Centers/ Offices, including environmental health and injury prevention, health information services, health promotion, infectious diseases, global health and terrorism preparedness and emergency response, CDC employs more than 14,000 employees in 40 countries and in 170 occupations.
About Pilgrim Software, Inc.
Pilgrim Software, Inc. is a world-leading provider of Enterprise Compliance and Quality Management solutions for global organizations. Named 2007 & 2008 North American Enterprise Compliance & Quality Management Company of the Year by Frost & Sullivan, Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction. For more information, visit Pilgrim Software’s website at www.pilgrimsoftware.com.
