Business Consultant Manager (Germany)
STARLIMS provides leading Laboratory Information Management Systems (LIMS) solutions that have served customers around the world for over 30 years. STARLIMS solution suite helps to improve the reliability of laboratory sampling processes, manage complex testing workflows and analytical methods, support compliance with global regulatory requirements and industry standards, and provide comprehensive reporting, monitoring, and analysis capabilities. With multiple support centers across the globe, STARLIMS solutions are used in labs across multiple industries and disciplines including pharma & biotech, life sciences, food & beverage, manufacturing, petrochemical refineries and oil & gas, chemical, public health, forensics and environmental offering an influx of global career opportunities.
Role: STARLIMS Business Consultant Manager is responsible for assisting the Sales Team to achieve annual revenue objectives. Key tasks will be to assist with RFIs/RFPs, technical and functional responses, develop successful integrated solution demonstrations as they apply to customer/prospect needs. Will interact with Professional Services, Product Management, Sales Ops, Marketing, and Support. This position is a very visible and will influence customer purchase decisions. Considers financial and customer implications as part of decision making.
Exhibits high level of integrity; honesty; keeping commitments and presenting information completely and accurately to both internal and external customers. Monitor and maintains customer satisfaction through direct contact. Display effective oral and written communication to accomplish business goals and foster building customer rapport and relationships.
- Coordinates and supports RFIs/RFPs, technical and functional responses
- Coordinates, develops and delivers best of breed solution demonstrations and presentations of STARLIMS products, as part of a complete, integrated solution
- Assist sales executives, account managers, and enterprise account managers in developing LIMS sales strategies
- Understands the needs and requirements of customers and be able to clearly link these to standard STARLIMS functionality
- Strong knowledge in all aspects of the STARLIMS standard products including core functionality
- Possesses a willingness to learn new technologies and other STARLIMS products in order to support the sales team
- Understanding of the workflows in the clinical, chemical, pharmaceutical, environmental or similar industries
- Anticipates, identifies and meets internal and external customer needs and requests; negates and Resolves Conflicts; maintains a professional demeanor, even under stressful conditions
Who You Are:
- Industry experience in a laboratory or science-based industry with knowledge of Laboratory Informatics.
- Working in an enterprise software environment.
- Knowledge of Laboratory Informatics Laboratory experience and/or knowledge of laboratory business process, logistics, and related informatics requirements.
- Track record of delivering professional technical demonstrations to customers.
- Basic experience with SQL-compliant databases, especially Oracle and Microsoft SQL Server products, is an advantage.
- Fluent in local language (German) both written and spoken
- Fluent English both written and spoken
- Bachelors’ Degree (Or Higher) of Life Sciences, Computer Sciences, or other scientific discipline or an equivalent combination of education and work experience.
At STARLIMS we offer market competitive benefits
If you are seeking a revolutionary opportunity to stay ahead of the innovative curve whilst satisfying an evolutionary approach, we want to hear from you!
STARLIMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
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