Confience’s Sample Master® LIMS Reduces Testing Turnaround Times and Doubles Revenue at Aqua Water Supply Corporation
AQUA is the second largest water supply corporation in Texas, providing water and wastewater services for homes, farms, businesses, and ranches. AQUA had been contemplating a LIMS acquisition for several years. With just 4 staff members, and outdated manual, paper-based processes, the lab was falling behind. Anticipating expansion of the lab in late 2019 and a significant increase in commercial business, the time was right to move ahead with the plan. Additional justification included a change in accreditation for TNI to include reporting for both drinking and wastewater.
The AQUA team evaluated three LIMS solutions, and selected Confience’s Sample Master LIMS with the Software as a Service (SaaS) deployment option. While price was important, wanting the best value, they found the SaaS solution helpful, as it did not overly tax their IT resources. The implementation process went smoothly with side-by-side instances and minimal testing before going live.







