How Your LIMS Can Help You Deliver Top Notch Customer Service: Part 1

Portal integrationCustomer service is a critical piece of the diagnostic testing process. In a complex industry where timely analysis and results are paramount, excellent customer service and effective communication can be competitive differentiators for your lab. This matters most with ordering and result report delivery, the two primary points of interaction your laboratory has with customers. You want healthcare providers to be able to order tests and view results easily and quickly – period. [Read More]

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