Laboratory Product Manager
HERS advisors is searching for a talented Laboratory Product Manager for a permanent, full-time opportunity at a growing EHRv/ Healthcare Tech firm in San Diego.
Position Summary
We’re looking for a Laboratory Product Manager to serve as the internal subject matter expert on all things related to the Laboratory. In this role, you will direct the development, maintenance & optimization of laboratory information system software to ensure successful EHR operations utilizing the firm's Product Suite. This role would require you to analyze user needs, instrument interfaces, new technologies, billing requirements, and research appropriate workflows to further develop our Laboratory functions. This position will often collaborate with cross-functional teams and departments to ensure superior customer support, system optimization, and problem resolution. You will leverage your knowledge of laboratory technology, laboratory decision support, laboratory standards and expectations from commercial products in collaboration with teams to optimize product development. If you have an analytic mind with an aptitude for problem-solving and a strong background working with Laboratory technology, we want to talk to you!
Responsibilities
- Serve as an internal expert on the selection of a laboratory partner to interface with the EMR. Identify product strengths and weaknesses across the multiple laboratory functions in an acute care hospital.
- Serve as Subject Matter Expert for facilitating the interfacing of laboratory partner to the EMR, including order entry through closed loop resulting. Address charge capture of laboratory items.
- Specify and document requirements for the development of software for laboratory specimen collection, testing, resulting, and billing along with other functional workflows at hospitals and health care provider organizations using the firm's product suite.
- Manage the product development from software specifications through testing and deployment for laboratory specimen collecting, processing, resulting and billing functions of acute care health care organizations, including inpattient and outpatient environments.
- Perform pre and post implementation assessment, document lessons learned, and follow-up driving positive results and process improvements.
- Develop, oversee and facilitate training programs to educate client staff on laboratory information system features and capabilities as they are implemented to our customer base.
- Investigate and resolve matters of significance related to quality assurance, system change requests, usability issues, technical support, device integration, and coordinate with business partners as needed.
- Provide consultation and advice to business partners and leadership.
Required
- Bachelors Degree in Laboratory Technology or related field.
- Laboratory Information Systems Experience at hospitals or vendor organizations: 5-7 years.
- License/Certification: Medical Technologist (MT)
- Experience with technology systems development, design, implementation and maintenance of 5-7 years
- Requires up to 10% of travel. Must be able to operate a motor vehicle and have a valid driver’s license.
- U.S. Citizenship with the ability to obtain DoD ADP and VA High Risk Background clearance
If interested in additional detalis and confidential consideration, email Deirdre Hudson at: dhudson@hersadvisors.com
