LIMS/Empower Support

  • Administration and support of the Empower environment.
  • Manage and resolve Tier 3 & 4 Empower issues.
  • Manage on-boarding, retirement, and relocation of equipment.
  • Proactively monitor the environment.
  • Manage the installation and configuration of Empower 3 LAC/e computers in client laboratory space.
  • Follow GmP and GxP best practices.
  • Create and edit validated documents related to the Empower 3 environment.
  • 5 years of experience in a lab environment.
  • 3 years of Waters Empower support.
  • Experience working in regulated environments.
  • Understanding of lab best practices, instruments and software
  • Superior analytical, problem solving, project management, and time management skills
  • Customer service orientated.