Relsys Announces EasyTrak(TM) Web
Relsys International, the leading developer of adverse event reporting software for the pharmaceutical industry, introduced EasyTrak(TM) Web, an online version of the company’s complaint tracking software.
In addition to providing the ease of use and ubiquitous availability of a web-based product, the new release of EasyTrak has been designed to seamlessly integrate with Argus Safety(TM), the leading adverse event reporting software in the pharmaceutical industry. This allows customers to integrate product complaint tracking and adverse event reporting within a single environment for the first time.
“We were already developing a web-based version of EasyTrak to help streamline our customers’ complaint tracking processes,” commented Dave Bajaj, CEO of Relsys International. “Several customers expressed an interest in having a centralized environment to manage both complaint tracking and adverse event reporting. So we built EasyTrak Web in a way that makes it easy to integrate with Argus and deliver a total solution.”
EasyTrak has been a leading complaint tracking solution in the medical device industry for over a decade. It allows companies to manage complaints from origination, to investigation, laboratory analysis, corrective action, summary, regulatory reporting and closure. The new web-based product has a graphical user interface designed to make it easy for users to enter
complaints of any level of complexity.
EasyTrak(TM) Web Features
* Full lifecycle product complaint processing
* Sample tracking with laboratory analysis actions and results
* Configurable workflow with group and user security
* Configurable decision trees to support business processes
* Global regulatory reporting
* Automated letter generation
* Corrective Action and Preventive Action (CAPA) module
* Multiple automated alerts and notifications
* Reporting, trending and statistical analysis
* Seamless integration with Argus Safety
* Management monitoring tools and reports
About Relsys International
Relsys International provides comprehensive adverse event and complaint tracking software and services that help pharmaceutical, biotech and medical device companies ensure ongoing compliance to global regulations. The company, founded in 1987, works in partnership with its customers to develop and deliver innovative solutions to long-term business needs, and to provide critical components to support its clients’ corporate risk management strategies. Argus Safety,(TM) the company’s flagship product, is the world’s best selling adverse event reporting software, and is used by more of the leading pharmaceutical companies than any other solution. Relsys is a privately held company, headquartered in Irvine, California. For more
information, visit http://www.relsys.net .
