Selecting a LIMS? Why Services Are Just as Important as the Product
Whether you’re choosing your first laboratory information management system (LIMS) or thinking of upgrading to a different platform, it’s tempting to focus solely on product features and capabilities. But that’s only looking at part of the equation. It’s equally important to consider the services available for the product through the vendor and/or third parties.
In our previous post on selecting a LIMS using a data-driven process, we talked about how important it is to get to know LIMS vendors, so you make the right choice for your lab. Something else to recognize is that while some LIMS vendors can help you implement the platform, others will refer you to a third-party professional services team, like Semaphore Solutions, or expect you to find your own provider. This is a step many labs forget to factor into their LIMS decisions.
In this post, we’ll share why considering the services you’ll need is a critical decision that you should make at the same time as choosing a LIMS.
