Service Delivery Manager (Laboratory Execution System)

Seeking LES Service Delivery Manager with 10+ years of experience for a large QC Paperless Program which:

  • Is to be delivered for one of the world’s largest global research-based and science led healthcare company
  • Provides World class working environment to achieve high value and high performance
  • Has well-structured working process in place
  • Provides the opportunity to work on the latest LabWare LIMS modules
  • Provides training related to Data Configuration specifics and Method Execution module

Summary of the key responsibilities, Skills:

  • Will be the key  point of contact between the Customer and LES Data Configuration team
  • Techno functional knowledge on Method Execution module in LW LIMS with ELN
  • Coordinate with teams (Business/ IT/ leadership teams) as per project needs and eliminate any roadblocks
  • Drive Project status meetings and effectively manage the project risks
  • Highly productive and able to manage time and prioritize tasks to meet timelines

Technical Skills:

  • Mandatory:
  • LabWare LIMS version 6 or 7 , LabWare ELN
  • Desirable: Driving project schedules, Quality
  • Good to have:
  • Experience in LIMS/LES Implementation
  • LW LIMS , ELN certification
  • Knowledge on Lab Processes, QC Test Methods

Soft Skills:

  • Good communication skills
  • Good in documentation
  • Customer facing skills, keep up the team cohesiveness

Languages:

Mandatory: English ( Written and verbal ), French (Verbal )