Determining the hospital information system (HIS) success rate: Development of a new instrument and case study

Hospital information systems (HIS) represent an important information and function management system for hospitals, providing assistance with diagnosis, management, and education functions for improved service and practice. But how effective are they at what they’re designed to do? This work by Ebnehoseini et al. offers a mechanism for gauging HIS effectiveness through statistics and the information systems success model (ISSM). The authors applied their methodology to the Ibn-e Sina and Dr. Hejazi Psychiatry Hospital in Mashhad, Iran and determined a 65% success rate for the hospital’s HIS. They conclude that their methodology “can be adopted for HIS evaluation in future studies” by others and that their results provide a clearer picture into “the viewpoints of HIS users in a developing country.”

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