February 22, 2023 - Don’t Discount the Importance of Good Customer Service
Customer satisfaction continues to fall below the levels seen during the height of the COVID-19 pandemic. A recent study found that 53 percent of US consumers have cut spending after having a bad customer service experience with a company, and 60 percent said they would spend more with a company if they had a better customer relationship. Per the same study, businesses across the globe stand to lose nearly $4.7 trillion in revenue due to poor customer engagement. Customers should not settle for an automated chatbot, after-hours answering service, or sitting on hold for an hour listening to Kenny G. [Read More]
February 22, 2023 - Astrix Show Recap for SCOPE Summit 2023
Astrix participated in the SCOPE Summit 2023 as a Corporate Sponsor. The conference took place from February 6 to 9, 2023 in Orlando, FL at the Rosen Shingle Creek hotel. It was four stimulating days of in-depth discussions. There were 28 different tracks, 3 plenary keynote sessions, special cross-department panels, and interactive breakout discussions. [Read More]
February 22, 2023 - How QLIMS is Revolutionizing Your Laboratory: Interview with Jonathan Gannoulis from OnQ Software
The laboratory informatics space has been challenged to create a functionally competent and technically advanced LIMS. R&D and QA/QC laboratories are trying to solve this complex problem. At this point, the AI-based model disrupts the old approach to LIMS and enables a configuration that is driven by the user and operates independently. OnQ Software has a special interview with Jonathan Gannoulis that focuses on the journey to releasing the QLIMS platform. [Read More]
February 22, 2023 - How Qualis LIMS helps Laboratories to fulfill ISO 15189 requirements
ISO 15189 is an international standard, prepared the International Organization for Standardization (popularly referred to as ISO, which brings together a worldwide federation of national standardization bodies to formulate standards), that specifies requirements for competence and quality that are specific for medical laboratories to meet both the technical competence and management system requirements necessary for delivering consistent technically valid results. [Read More]
February 14, 2023 - LIMS Optimization: Aligning a LIMS to the Way Your Lab Works
Changing the way your lab works to fit the rigid structure of an off-the-shelf LIMS does little to improve your lab’s performance. Implementing a LIMS that fits your lab’s unique capabilities will elevate performance and customer service. Configurability, extensibility, integrations, and customizations ensure LabLynx clients get the perfect LIMS solution for their labs, both today and into the future. [Read More]
February 14, 2023 - Five Reasons Why You Will Want this Veterinary LIMS
The management of diagnostic testing in veterinary pathology laboratories is complicated because of the multiple species/breeds that must be supported, on top of the fact that animals cannot tell you what is wrong with them to point you in the right direction!
Luckily Autoscribe has been supporting veterinary laboratories for many years and so our Veterinary LIMS has evolved, with customer feedback, to include many extras to help them provide a fast, efficient service in this highly competitive market. [Read More]
February 14, 2023 - Astrix Blog – Data Migration Planning of your Pharmacovigilance System
In today’s ever changing Pharmacovigilance system organizations, companies often find themselves in a situation where it is advantageous to upgrade their pharmacovigilance system by migrating data from legacy systems into a new or even existing system. A data migration project will often involve the use of ETL technology to assist. In this blog, we will discuss some of the benefits, challenges and best practices involved in using automated ETL (Extract-Transfer-Load) tools to migrate data from legacy systems to a new safety system. [Read More]
February 14, 2023 - Protecting Personal Information in a LIMS
Collecting personally identifiable information (PII) increases your lab’s cybersecurity risk. Even if you don’t deal directly with the public, your business clients may send PII with their orders. You also keep data about your lab’s employees and contract staff. Storing this sensitive information in databases and spreadsheets with limited access control opens your lab to financial, legal, and regulatory repercussions. [Read More]
February 14, 2023 - L7|ESP; Data+Intelligence for the Scientific Enterprise
February 14, 2023 - Three reasons you should implement a LIMS in your lab
Whether you record it or not, every single process within the lab generates data. From the quantities of reagents used to sample tracking, a vast wealth of information is available—giving deeper insights and enabling scientists to run more efficient workflows. But the data is only useful if it is accurately captured and stored. A lab information management system, or a LIMS, allows you to manage your lab processes safely, efficiently, and digitally, unlocking the door to productivity and freeing up time so you can focus on the tasks that need your expertise. [Read More]
February 14, 2023 - Building a Strong Foundation for the LabVantage ELN
Electronic Laboratory Notebook (ELN) systems have revolutionized the way that laboratories record, organize, and access experiment data. In moving away from paper lab notebooks, the LabVantage ELN module offers a more secure, organized, and legible way of accessing and analyzing data. However, to fully grasp the benefits of the ELN module, it is essential to have a strong foundation. [Read More]
February 14, 2023 - Astrix Blog – Decentralized Clinical Trial Trends
What becomes important, as the use of decentralized clinical trials expands, is the level of digitalization and how well various parts are connected. Moreover, the level of patience centricity, which can be thought of as customer centricity, can be enhanced as we are interfacing not only with sites, but with the patients and some of the longer-term vision within HCPs or other care entities, towards ‘value-based care outcomes’. [Read More]
February 14, 2023 - How To Choose The Best LIMS Software For Your Lab
When it comes to managing a laboratory, choosing the right Laboratory Information Management System (LIMS) can make all the difference. LIMS software can streamline operations, increase efficiency, and provide valuable insights into your data. However, with so many options available, choosing the best LIMS software for your lab can be a daunting task. How to choose the best LIMS for your lab? [Read More]
February 14, 2023 - SLAS2023: Strateos to Showcase Robotic Lab Automation Solutions
Are you interested in discovering how AI and automation can be put to work in the drug discovery space?
Then join us at the first SLAS conference of the year in beautiful San Diego, CA, from February 25th – March 1st. It's an event not to be missed! [Read More]February 14, 2023 - Rationale For Companies to Upgrade Their LIMS
Although laboratory information management software (LIMS) automatically brings plenty of unique benefits to laboratories, like any technology, they become obsolete over time. Inevitably, a better version of it will be made available after multiple iterations, which will make it necessary to upgrade it in the future. [Read More]
February 8, 2023 - Managing Security Fatigue in the Laboratory
Cybersecurity plays a more prominent role in today’s laboratories. Digitalization, remote work, and cloud applications make labs more connected and vulnerable to security breaches. Strong password policies and multi-factor authentication (MFA) improve security, though at a price. Security practices force laboratory workers to enter log-in credentials several times an hour, interrupting their workflows throughout the day. The resulting security fatigue frustrates people and leads to behaviors that can undermine security. [Read More]
February 8, 2023 - Global Battle to Rule Microchip Manufacturing
COVID-19 impacted the supply of diagnostic testing needs like specimen tubes, personal protective equipment, and reagents. While demand for these supplies remains high, clinical diagnostic labs and healthcare testing facilities are not the only businesses impeded by supply shortages in the wake of the pandemic. Nearly every piece of electronic equipment used in the world relies on semiconductors (also referred to as integrated circuits or microchips), from cell phones and microwaves to pacemakers and automobiles. A global battle is being waged to boost the manufacturing of microchips and profit from the demand from nearly every market segment. [Read More]
February 8, 2023 - Digital Transformation: A Unified Platform Approach For Data Intelligence for Scientific Enterprises
February 8, 2023 - Enhancing the scientific lab experience Part 2: The data-centric environment
This two-part blog series explores how to use LIMS to enhance the overall scientific experience. In our last blog, we focused on how flexible interaction with LIMS can improve the lab-centric environment . This time, we delve into how data-centric elements play a role.
One of the main benefits of embracing digital transformation in the laboratory is better management, analysis, and tracking of data, contributing to the overall scientific experience. [Read More]
February 8, 2023 - Key Considerations When Evaluating Pharmacovigilance System Providers (Part 2)
Your safety program will be impacted by the system and provider you choose for years to come. Although system functionality frequently predominates in selection criteria, we have learned to consider key attributes of each candidate system vendor as early in the selection process as possible before selecting the best fit. [Read More]






