Getting the Case Intake Process Right in Your Safety Systems

The Intake process and its corresponding tools have been a point of focus for companies updating their safety systems because the Case Intake (Initial Triage) Workflow phase can take up to 50% of the overall case processing time. While some companies are taking a “Big Bang” approach to evaluating (and replacing) safety systems, many look to maximize their investments by limiting their focus to improving or replacing their Intake tool. [Read More]

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